Flying in a balloon is a very serene experience while in the air but it is an adventure activity in the great outdoors and sometimes on landing the basket can tip and/or drag along before coming to rest.
This is how balloons have been landing for over 200 years and is perfectly normal.
The balloon and basket are designed for your comfort and safety throughout the flight and landing.
During landing you will be in the safe, seated landing position within the basket as instructed by your pilot.
It is imperative that you follow these instructions to avoid injury. For your safety all flights are recorded by onboard CCTV.
The landing is an exciting part of the experience and many people say it is their favourite part of the flight.