What to Do When Your Voucher Has Expired
If you find that your flight voucher has expired, don't worry! We're here to help. Here's what you need to do:
1. Contact Customer Service
Reach out to our friendly customer service team. They're equipped to assist you with expired vouchers and can guide you through the next steps.
2. Have Your Information Ready
Before calling, make sure you have:
• Your voucher number
• The security code on your voucher (Voucher Security Codes)
This information will help us assist you faster.
3. Discuss Your Options
Depending on your specific situation, you may need to purchase a replacement voucher. Our team will explain all available options and help you choose the best one for your circumstances.
Remember, we're here to ensure you have a great experience with Virgin Balloon Flights. Don't hesitate to reach out - we're always happy to help!