My package hasn't arrived - can I track it?

My package hasn't arrived - can I track it?

For Standard Deliveries

Please double check the details of your postal address.

If everything checks out and your order hasn't arrived within the expected time frame, please contact our customer service team and we will gladly assist you in getting and update on your delivery.*

For Express Deliveries

You should have received an SMS with details of your expected delivery time from DPD.*

If something doesn't look right, please reach out to our customer service team to help.

*deliveries can be scheduled for delayed dispatch at the point of purchase, so it may be worth double checking if this has been arranged.

For further information, please visit our Delivery Options page.